This Privacy Policy describes the types and methods of collection of consumer (" You ") personal information collected by Qingdao Tongda Global Supply Chain Management Co., Ltd. and its affiliates (collectively, "Tongda"), the methods and scope of use of the information, the disclosure of the information, and the measures taken by Tongda to protect such personal information. In addition, through this Privacy Policy, you will know how to request access to:

(1) Query, change and delete your personal information stored by Tongda;

(2) Stop sending specific SMS messages to you;

(3) Handle your complaints about privacy matters in Tongda, etc.

Before you use Tongda Logistics business products or services, please be sure to carefully read and thoroughly understand this Privacy Policy, especially the terms in bold; Use the relevant products or services after confirming full understanding and consent. Once you start using the products or services of Tongda Logistics, you are deemed to have read and agreed to this Privacy Policy. 

Access to the information collected and how it is collected

1.Tongda may obtain your personal information in the following activities:

(1) Use the Tongda Website and application;

(2) Freight and freight forwarding, including the delivery and collection of shipments, the use of accessible value-added services (such as insurance);

(3) Inquiry or consultation;

(4) Questionnaire survey;

(5) Promotion and other preferential activities.

2.The types of personal information that Tongda may obtain include:

(1)Information you provide to us.
(1)Information filled in and/or submitted when you register for an account of Tongda and when you use related services provided by the platform of Tongda. Such information includes, but is not limited to, information related to the shipment, such as the name, date of birth, ID information, company name, real address, email address, telephone or fax number and other contact information related to the shipment; Signature as proof of delivery; Information provided to Da for the purpose of facilitating DA's access to the service providers; Information relating to the contents of the goods provided to access (only to the extent that the contents of the goods can be linked to specific individuals); The names, E-mail addresses and telephone numbers of other persons to whom Tongda is requested to send information; Information provided in response to questionnaires; Payment information and financial information (including bank account number, payment card details, online payment service number and billing address); Tax identification number (if certain products or services require you to provide this information, or certain products or services are associated with specific promotions or sweepstakes); Other personal information that you provide to Tongda in order to obtain Tongda products or services.

(2)Information collected during your use of the Services.
When you use the platform services of Tongda or visit the website of Tongda, the system will automatically receive and record your access information, including but not limited to: your IP address, login information (account number and password), visit date and time, etc.
In addition to the above information, other information collected from you in order to provide services and optimize the quality of services, personalized services and other reasonable needs, the collected data depends on the services you use on the platform. Such information may include, but is not limited to: social media user names, content and other data posted on Tongda's official social media pages or elsewhere on the Internet (such as other public areas), information obtained through Tongda's related social media applications, tools and plug-ins (including third-party login services, such as "login using wechat, Alipay, QQ account"); Geo-location information provided by your mobile device when using certain features of the App; Geographical location information obtained when accessing the collection or delivery of a shipment or the provision of other services, for example, real addresses identified using information such as GPS data, geocoding, latitude and longitude information and images of different locations; In addition, when you visit Tongda's website, use Tongda's applications or tools and plug-ins related to Tongda, Tongda may collect certain information automatically through such means as cookies and web signals. The information that we collect in this way includes IP addresses, unique device identifiers, browser characteristics, device characteristics, operating system, language preferences, referenced urls, information about the actions you perform, and the date and time of the activity. "cookie" means a text file that the Website sends to the visitor's computer or other Internet-connected device to uniquely identify the visitor's browser or to save information or Settings in the browser. A "web" signal, also known as an Internet tag, pixel tag, or clearGIF, links web pages or applications to web servers, and it can also be used to transfer information back to Web servers. Through these automated collection methods, Tongda may obtain and store "clickstream data" that informs Tongda of usage patterns. Tongda may link certain data collected automatically (such as your browser information) with other information collected about you in order to know whether you have opened emails sent to you by Tongda and other information. Tongda may also use third-party analytics tools to collect information about visitor traffic to the Tongda Website or app. Your browser can tell you how to be notified when you receive certain types of cookies, or how to restrict or disable certain types of cookies. However, please note that without cookies, you may not be able to use the full functionality of the Website or application. Tongda may collect information about the online activities of visitors when they use the Tongda Website and applications; Third-party vendors that provide applications, tools, and plug-ins on accessible websites and applications may also automatically collect information about your use of these features.

二、The use and scope of information

(1)Collect, deliver and track the shipment;

(2)Providing products and services related to core and additional businesses such as logistics and express delivery (such as customs clearance);

(3)Processing and receiving payments;

(4)To provide you with customer support, respond to you and communicate with you regarding your requests, questions and comments;

(5)Establish and manage your Tongda account (such as monthly checkout number, Tongda official website, touch screen official website, Tongda app, key customer shipment, air delivery, centralized booking, vehicle, state moving, order management account, etc.);

(6)To inform and send you advertisements and other commercial information that Tongda thinks you will be interested in by telephone, E-mail, mobile phone SMS, etc.;

(7)Communicate and administer your eligibility to participate in surveys, sweepstakes and other offers or promotions;

(8) Send information to your contacts at your request;

(9) To deal with complaints received regarding Tongda's services;

(10) to operate, evaluate and improve Tongda's business (including developing new products and services, managing Tongda's communications, judging Tongda's sales, marketing and advertising effectiveness, analyzing and enhancing Tongda's products, services, websites and applications, and conducting accounting, auditing, bookkeeping and reconciliation);

(11) Conduct data analysis (including market and consumer research, trend analysis, financial analysis);

(12) To avoid, identify and prevent fraud and other criminal activities, complaints and other legal liabilities to comply with applicable legal provisions and access policies;

(13) Customize users' access to the Tongda Website and App, and provide content (including advertising) tailored to users' interests through the way users browse the Tongda Website and App;

(14) Management of accessible business. Tongda may supplement the data that Tongda collects automatically with information about your location (for example, your zip code or zip code) in order to provide you with content that may be of interest to you.

(15) To help diagnose technical and service problems, administer accessible websites and applications, identify users of accessible websites and applications, and collect demographic information about accessible users.

(16) Use clickstream data to determine usage patterns and ways to navigate customized websites and applications to better meet user needs.

(17) Tongda will also use the information it obtains about you in other ways as specifically informed at the time of collection.

Information disclosure

Tongda will not sell your personal information, but Tongda may share your information with third parties under the following circumstances:

(1)In order to complete the collection and delivery of the goods, Tongda may share the handling information with third parties such as the principal, the recipient, the third party payer and the recipient.

(2) Tongda will also share such personal information with Tongda's affiliates and contractors. These entities may use the information for the purposes described in this Privacy Policy. Tongda may share your geographic location information with third parties other than Tongda's affiliates and contractors in order to improve Tongda's services for accurate geographic locations. In addition, Tongda may share your other personal information with third parties other than Tongda's affiliates and contractors for other purposes (such as providing products or services that may be of interest to you).

(3)Other circumstances in which personal information is required to be shared with third parties for the provision of Tongda products or services or as required by law, Tongda may share information with such third parties.

In addition, Tongda may disclose your relevant information under the following circumstances: (1) if required by law, regulation or legal process; (2) at the request of a government authority (such as a judicial investigation); (3) investigate or cooperate with the investigation of suspected or actual illegal activities (such as e-commerce website brushing behavior); (4) to protect you from imminent danger to life, body or property; (5) to prevent serious harm to the rights and interests of others; (6) Tongda protects its own interests; (7) to advance the public interest without prejudice to your interests; (8) Provide industry-related credit information platforms.  Tongda reserves the right to transfer information about you in the event of the sale or transfer of all or a portion of its business or assets, including in the event of reorganization, dissolution or liquidation.

Information transfer

In principle, the personal information collected and generated by our operations in the People's Republic of China will be stored in the People's Republic of China.

If you choose our international shipment service, we may transfer international shipment waybill information to, or receive access from, foreign jurisdictions in the country in which you use the product or service. In addition, your personal information may also be transferred to jurisdictions outside the country in which you use the products or services for other purposes stated in this Policy.

Such jurisdictions may have different or even non-existent data protection laws. In such cases, we will ensure that your personal information is adequately and equally protected in the country where it was originally collected. For example, waybill information is transmitted encrypted, the level of security capability of the recipient is regularly assessed, and data processing agreements/clauses are signed.

Unsubscribe

You may receive marketing information related to core and additional businesses from Tongda. Upon receipt of marketing information, you may request Tongda not to send marketing information to you according to the unsubscribe prompt in the information (such as "Reply to TD unsubscribe"), and Tongda will respect your request.

Query and correction

You can use your account and password on Tongda (such as Tongda official website, major customer shipment, air delivery, centralized booking, vehicle, order management) to log in to the Tongda related websites or applications you have registered, and query the personal information you provide to Tongda when registering.

You may also contact us to inquire about your personal information held by Tongda. In order to protect your privacy and security, Tongda will verify your identity before authorizing you to access such information.

If you believe that such personal information held by Tongda about you is inaccurate, you may directly modify such information on the relevant website or application that you have registered with, and you may also contact us to request that Tongda correct or modify such information.

How does Tongda protect Personal Information

Tongda will maintain administrative, technical and physical safeguards to protect the Personal Information you provide against accidental, illegal or unauthorized destruction, loss, alteration, access, disclosure or use. Although Tongda takes appropriate security measures to protect your information, please understand that any security measures are not airtight.

Please note that individual device information, search term information, etc. are data that cannot be directly linked to any particular individual and are not personal information. If we use such non-personal information in conjunction with other information to identify a natural person personally, or in conjunction with personal information, such device information will be treated as personal information during the period of combined use.

Update and dispute resolution of this Privacy Policy

Without your express consent, we will not reduce your rights under this policy. We will post any changes we make to this policy on this page.

For material changes, we will also provide more prominent notice (including for some services, we will send a notice through a pop-up window to explain the specific changes to the privacy policy).

Major changes referred to in this policy include but are not limited to:
1.Significant changes in our service model. Such as the purpose of processing personal information, the type of personal information processing and the way personal information is used;
2.We have major changes in control, organizational structure, etc. Such as merger and reorganization caused by the change of the controller;
3.The main object of personal information sharing, transfer or public disclosure has changed;
4.Significant changes in your rights to participate in the processing of personal information and the way in which they are exercised;
5.When the department responsible for handling user information security, contact methods and complaint channels change;
6.When the user information security impact assessment report indicates that there is a high risk.

The implementation, interpretation and dispute resolution of this policy shall be governed by the laws of the People's Republic of China, without regard to any conflict of laws.

Any dispute between you and us regarding the content or implementation of this policy shall be settled through friendly negotiation; If the parties cannot resolve the dispute through negotiation, you may file a complaint or report to the public security, regulatory authorities (CAC, etc.) or authorities, or file a lawsuit with a court with jurisdiction in accordance with applicable laws.

Clause independence

If any provision or part of this Privacy Policy is declared or determined to be illegal, invalid or unenforceable under applicable law, such violation, invalidity or unenforceability shall not affect the validity of the other provisions of this Privacy Policy, and this Privacy Policy may be construed by deleting such illegal, invalid or unenforceable provisions.

Protection of minors' personal information

Tongda attaches great importance to the protection of minors' information. If you are a minor, you need to obtain your guardian's consent to this Privacy Policy under the premise of using Tongda products and services.

Exceptions

For your convenience and additional information, accessible sites and applications may contain links to non-accessible sites. The information directly collected by these sites is protected by their own privacy policies. Tongda may also provide services to you through third-party platforms (such as app store providers) or other third-party channels. Tongda is not responsible for the privacy protection of any information collected through non-Tongda sites and channels.

Information directly collected by third-party applications, tools and plug-ins (such as Weibo, QQ, wechat, Alipay and other third-party login services) will be protected by the privacy policy of third-party service providers, and Tongda will not be liable for this.

Phone Number

+86532-58263606

Email Box

qdtd-zcg@tarrive.com

Corp. Address

Room 1201,Building 51,Qingtie Huarun City,101 Shenzhen RD,Laoshan District,Qingdao